Massachusetts DCR Adopts Flexible Parking and Pass Management Solution

Massachusetts DCR Adopts Flexible Parking and Pass Management Solution
Erik July 7, 2021

Massachusetts Department of Conservation & Recreations Adopts Flexible Parking and Pass Management Solution

Yodel Pass Application Affordably Delivers Simplicity, Reporting and Customer Communications

BOSTON, Mass. – One of the nation’s premier outdoors recreation agencies is adopting a flexible and affordable digital facility entry and parking management solution designed to improve the visitor experience and increase the department’s efficiency.

The Massachusetts Department of Conservation and Recreation (MDCR) recently introduced Yodel Pass, the self-service parking, pass and ticketing solution engineered atop one of the most trusted technology platforms serving the recreation industry.

Yodel Pass will allow visitors to pay via its mobile app or website for park access and parking and will provide the MDOC with real-time capacity management, improved business intelligence and enhanced communication capability with park visitors.

“We’re thrilled to be working with one of the nation’s leading outdoor recreation agencies to improve their customer service,” said Pragati Krishan, Director, Product Management. 

“We built Yodel to be an intuitive and affordable solution for parks and their visitors to digitize their parking and pass experience and are pleased to be able to serve the agency’s visitors during their visit.”

The MDCR manages state parks and oversees more than 450,000 acres throughout Massachusetts. It protects, promotes and enhances the state’s natural, cultural and recreational resources.

Yodel Pass includes an innovative digital pass wallet and removes the need for staff to manage paper for park entry passes, and includes two layers of tamper-proof digital validation.

Yodel Pass aims to:

  • Eliminate person-to-person contact during fee collection
  • Minimize touchpoints in the fee collection process
    Manage facility capacity with smart camera capability

Residents are urged to use the Yodel mobile app via the Apple app store or the Google Play store. The payments can also be processed on this bespoke website.

Yodel Pass will initially be introduced at a dozen MDCR sites, including:

  • Salisbury Beach State Reservation
  • Horseneck Beach State Reservation
  • Hopkinton State Park
  • Hampton Ponds State Park
  • Nahant Beach Reservation
  • Nantasket Beach Reservation
  • Cochituate State Park
  • Chicopee State Park
  • Walden Pond State Reservation
  • Scusset Beach State Reservation
  • Douglas State Park
  • Borderland State Park

Yodel Pass is a multi-channel application – mobile app, website, and point of sale – developed in partnership with US eDirect, which boasts more than 20 years of serving the recreation and outdoors industry with innovative and intuitive technology solutions.

We deliver digital solutions globally for agencies as diverse as the Florida State Parks system and the New Zealand Department of Conservation, is contracted with the MDCR to deliver Yodel Pass for three years.

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