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YODEL VERIFICATION SYSTEM

Document Verification Built for Discount Passes

Managing discount passes shouldn’t require manual follow-ups, unanswered calls, or frustrated applicants. Yodel Pass has a digital document verification system to help parks and public agencies streamline document review, improve transparency, and deliver faster, more consistent service — without adding staff or complexity.

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Features and Benefits

Rejection Explanations

If an application is rejected, staff can include a clear explanation in the email sent to the patron.

Document Review

Patrons can review uploaded documents before submitting and replace them if needed, reducing resubmissions.

Status Emails

Patrons receive status email updates at every step of the process, reducing the need for phone inquiries.

Status Visibility

Application status is always available to patrons directly in the portal.

Review Dashboard

Staff use an intuitive document review dashboard that is searchable, sortable, and easy to manage.

Resubmission Requests

Staff can request document resubmission through automated email and explain why additional files are needed.

How Discount Pass Verification Works?

Yodel Pass has a digital document verification system to help agencies streamline document review, improve transparency, and deliver faster, more consistent service, without adding staff or complexity.

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Visitor process:

Upload verification documents by taking a picture or upload pdf
  • Drivers license, utility bill, or other government issued document 
  • Visitors get a confirmation email and estimated timeframe.

Document Verification Work Flow:

Staff reviews documents to:
  • Approves,
  • Rejects or
  • Requests resubmission
There is a backend dashboard used by staff to manage the process. 
 
Patrons get notified with a change to their application status and can check status of their application online anytime.  

 

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Built for Real-World Government Workflows

With Yodel Pass’s Document Verification System, parks and recreation agencies finally have a solution that streamlines eligibility review, reduces administrative burden, and improves the applicant experience — all while maintaining transparency, accessibility, and operational control.

By replacing administrative drudgery with automated, secure verification and communication tools, organizations can focus on what matters most — delivering great experiences and services to their communities.

 

Operational Intelligence for Modern Parks

Monitor park activity, communicate with visitors, and connect your existing systems — all in one platform.
Upload documents
 

STEP 1.

Upload document(s) for discount pass or residency pass.
 
Patrons can upload multiple document before uploading.
 
Rewiew documents
 

STEP 2 

Staff reviews documents and either approves, rejects or requests resubmission. There is a backend dashboard used by staff to manage the process.
 
Patrons can check status of their application online and receive automated emails when application status changes.

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STEP 3 

The patron receives a confirmation email.
Approved patrons can order their annual pass directly online with instant delivery of pass to customers phone.
 

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