yodel_verification_headertxt
yodel_verification_headermockup

Document Verification Built for Discount Passes

Managing discount passes shouldn’t require manual follow-ups, unanswered calls, or frustrated applicants. Yodel Pass has a digital document verification system to help parks and public agencies streamline document review, improve transparency, and deliver faster, more consistent service — without adding staff or complexity.

 

Features and benefits

In the event of a rejection, staff can provide an explanation in the email sent to the patron.
Patrons receive application status emails at every step of the process, eliminating the need for status updates by phone.
Staff uses an easy to use, intuitive document review dashboard for document verification. It is searchable and sortable.
Patrons can review uploaded an document before submitting and can replace it, reducing the need for resubmissions.
Status is always available to patrons on the portal.
Staff can request resubmission of documents via automated email  with a comment to explain why the resubmission is needed.

Eliminates the manual processes of tracking, storing and messaging discount or resident pass applicants.

yodel_verification_step1_1
yodel_verification_step2_1
yodel_verification_step3_1

Step 1 

Upload document(s) for discount pass or residency pass.

Patrons can upload multiple document before uploading.

Step 2

Staff reviews documents and either approves, rejects or requests resubmission. There is a backend dashboard used by staff to manage the process.

Patrons can check status of their application online and receive automated emails when application status changes.  

Step 3

The patron receives a confirmation email.

Approved patrons can order their annual pass directly online with instant delivery of pass to customers phone.  

Built for Real-World Government Workflows

With Yodel Pass’s Document Verification System, parks and recreation agencies finally have a solution that streamlines eligibility review, reduces administrative burden, and improves the applicant experience — all while maintaining transparency, accessibility, and operational control.

By replacing administrative drudgery with automated, secure verification and communication tools, organizations can focus on what matters most — delivering great experiences and services to their communities.

Request a Demo

Other Products